What personally identifiable information is collected from you?
GIROSOLE collects information in several ways from different parts of our web site.
Some personal information is gathered when you request information from us. At this time, we ask for your name and email address. These items are required in order to be able to answer your inquiry. If you would like for us to respond to your inquiry by telephone, you can also provide your telephone number.
We also ask you for personal information when you book a tour with us through our on-line booking form. We keep a record of all correspondence. We do not collect credit card information or other sensitive data through our site or by email, but only by phone, fax or regular mail.
Finally, we ask for your name and email address if you wish to subscribe to our newsletter.
Anonymous information about your use of this site is shared with Google and Statcounter via cookies so we can understand our site’s traffic and thus better serve our site’s visitors. This is nonpersonal information.
How is your information used?
The primary goal of GIROSOLE in collecting personal information is to respond to your requests for information about our tours, or to help you book one of our tours. We also send out an opt-in newsletter six times per year to which you may subscribe on forms throughout our site and for which all cancellation requests are immediately honored.
When you book a tour with us and if you wish to pay by credit card, we will request that information from you at that time. If you would like us to make hotel reservations for you before and/or after your tour with us, we will need to provide your credit card information to the hotel in order to guarantee your booking.
With whom is your information shared?
GIROSOLE does not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when you request us to make hotel reservations for you before or after your tour with us.
GIROSOLE does not sell or rent your information to any third party.
What choices are available to you regarding collection, use, and distribution of your information?
If you prefer not to provide your email address or phone number when requesting information from us, we will not be able to answer your inquiry. You are free to use the rest of the GIROSOLE site as you wish within limits of our copyright notice at the bottom of every page. When we send you our newsletter, you can opt out of receiving further newsletter by simply responding to the email with REMOVE in the subject line. We will immediately delete your information from our files, and you will not receive any further emails from us.
How can you access, update or delete your information?
Please contact us if you wish to update or delete any information we may have about you.
What kind of security precautions are in place to protect the loss, misuse, or alteration of your information?
We maintain a fail-safe firewall (aka, an old-fashioned, locked file cabinet) for the storage of any sensitve information you provide to us. Our files are accessible only by specific, need-to-know GIROSOLE personnel.